Which file to use
After you pay, you download three formats. The vertical video fills a phone screen and is best for texts and WhatsApp. The square video works well in a Facebook feed. The landscape video suits email to people who watch on a laptop, or a TV. There is also a share page with the video, an add to calendar button and directions, which you can send as a link to anyone.
iPhone and iMessage
Save the vertical video to Photos. Open Messages, choose the thread or start a group, tap the plus or the Photos button and pick the video. It plays right in the conversation. If someone in the group uses Android, the message goes as a text message, which can reduce quality; in that case sending the share page link is often clearer.
Android and text messages
Save the video to your gallery and share it from there into Messages. Many carriers limit the size of picture messages, so a video can arrive smaller or not at all. If that happens, send the share page link instead, so people can watch the full video in their browser.
Attach the landscape or vertical file, or paste the share page link into the email. A link is lighter for large lists and for older email accounts with size limits. Put the name in the subject line so people recognize the message.
Facebook and WhatsApp
On Facebook, post the square video with a few words, only if the family agrees to a public or friends post. On WhatsApp, share the vertical video into the chat; it plays right away. For wording that goes with the post, see death announcement wording.
Sending a corrected version
If a time or place changes, fix it in the maker. Small fixes after payment are free. Download the new file and send it in the same thread with one clear line: "Corrected time: 10:30 AM. Please use this video." Ask people not to forward the old one. If you shared the share page link, check that it shows the corrected video before you send the reminder. An example is in the funeral invitation video examples.
Let the family check first
Before anything is shared, the family can open a review link and watch the video. This avoids surprises with names or dates. Funeral homes often use this step; see funeral invitation videos for funeral homes.
Sharing with older relatives
For relatives who are less comfortable with phones, send the video directly in a text rather than a link, so it plays with one tap. If they use email more than texts, send it by email with a plain subject line. And for the few who use neither, a phone call with the details is still the kindest way.
Group texts and large lists
In a large group text, some people will reply all, which can lead to many notifications. If the family prefers fewer messages, send the video individually or use a few smaller groups. For a very large list, email with the share page link is often easiest. You can also ask one relative per branch of the family to pass it on, which keeps the original wording intact.
Posting with care
Before posting on any public channel, check with the immediate family, make sure close relatives have been told personally, and leave out any home address. Once a post is shared, copies can stay online even if you delete yours. If the video does not arrive for someone, ask what kind of phone and app they use, and send them the share page link by text or email. It opens in any browser without an account.
Before you share
- The family has watched the final version
- You chose the format for the channel
- Close relatives heard the news personally
- The share page opens and shows directions

About these guides
Written by Funeral Invitations, in plain language, for funeral directors and families. If anything changes about the videos or the price, we update the guides.
